Overview
Acceptance of Terms
By using our website or services in any way — including browsing, submitting a funding inquiry, completing an application, or communicating with us — you confirm that you have read, understood, and agree to be legally bound by these Terms of Use and our Privacy Policy.
These Terms constitute a binding legal agreement between you and New Tide Media LLC dba New Tide Funding. If you are using our services on behalf of a business, you represent that you have the authority to bind that business to these Terms.
Our Services
New Tide Funding is a financial services marketplace that connects small business owners with third-party lenders and funding partners. We facilitate the funding process but are not a bank, direct lender, or credit union. We do not make credit decisions, and all funding is subject to the underwriting criteria of our third-party funding partners.
Our services include:
- Collecting and evaluating funding applications submitted by small business owners
- Matching applicants with appropriate third-party lenders based on their business profile
- Facilitating communication between applicants and funding partners
- Providing educational content about business funding options
We earn a commission from our funding partners when a successful match and funding arrangement is completed.
Eligibility
To use our services, you must:
- Be at least 18 years of age
- Be a legal resident of or operate a business legally registered in the United States
- Have the legal authority to enter into financial agreements on behalf of your business
- Provide accurate, complete, and truthful information in any application or communication
We reserve the right to deny services to any applicant at our discretion, including those we believe may be providing false or misleading information.
SMS & Text Messaging Terms
Program Description
New Tide Funding sends text messages to business owners who have opted in to receive communications related to their funding application, available offers, application status updates, and follow-up from our team. This is a transactional and relationship messaging program, not a promotional blast service.
How to Opt In
You provide express written consent to receive text messages from New Tide Funding when you:
- Submit a funding application and check the SMS consent checkbox
- Complete a web form on www.newtidefunding.com that includes an SMS opt-in disclosure
- Verbally consent during a call with a New Tide Funding representative (confirmed via follow-up text)
Consent is not required as a condition of receiving any funding product or service.
Message Frequency
Message frequency varies based on your application stage and your interactions with our team. You may receive up to 5–10 messages per application cycle. We do not send recurring promotional SMS blasts. Message and data rates may apply.
How to Opt Out (STOP)
You may opt out of receiving text messages from New Tide Funding at any time by replying STOP to any message we send. After opting out, you will receive a single confirmation message and no further texts will be sent, except as required by law.
You may also opt out by contacting us at (786) 292-3996 or legal@newtidefunding.com.
To re-subscribe after opting out, reply START to any prior message from us or contact us directly.
How to Get Help (HELP)
For help with our text messaging program, reply HELP to any message or contact us at:
Carrier Disclaimer: New Tide Funding is not responsible for any delays in the receipt of SMS messages, as delivery is subject to your wireless carrier's network availability and capabilities. Message and data rates may apply based on your mobile plan. Carriers are not liable for delayed or undelivered messages.
Supported carriers include (but are not limited to): AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, MetroPCS, U.S. Cellular, and other major U.S. wireless providers.
Acceptable Use
When using our website and services, you agree to:
- Provide accurate, current, and complete information in all applications and communications
- Not impersonate any person or entity or misrepresent your authority to act on behalf of a business
- Not submit fraudulent, misleading, or fabricated financial documentation
- Not use our website for any unlawful purpose or in violation of applicable federal or state law
- Not attempt to reverse-engineer, scrape, or disrupt our website or systems
- Not use automated bots or scripts to access or interact with our services
We reserve the right to immediately terminate access to our services for violations of this section and to report suspected fraud to relevant authorities.
No Guarantee of Funding
Rates, terms, and funding amounts described on our website are illustrative averages and may vary significantly based on your business profile, creditworthiness, industry, state of operation, and the criteria of individual funding partners.
Disclaimers
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the website will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy, completeness, or timeliness of content on the website
New Tide Funding is not a licensed financial advisor, broker-dealer, investment advisor, or attorney. Nothing on our website constitutes financial, legal, tax, or investment advice. Always consult with qualified professionals before making financial decisions for your business.
Limitation of Liability
To the fullest extent permitted by applicable law, New Tide Media LLC dba New Tide Funding and its officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, loss of data, or business interruption — arising out of or related to your use of our services, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claims arising out of or related to these Terms shall not exceed the greater of (a) the fees paid by you to New Tide Funding in the twelve months preceding the claim, or (b) one hundred dollars ($100).
Some jurisdictions do not allow certain limitations on liability, so some of the above may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless New Tide Media LLC dba New Tide Funding and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
- Your use of our website or services
- Your violation of these Terms of Use
- Your submission of false, misleading, or fraudulent information
- Any infringement by you of any intellectual property or other rights of any third party
Intellectual Property
All content on the New Tide Funding website — including text, graphics, logos, images, and software — is the property of New Tide Media LLC dba New Tide Funding or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
You may view and print content from our website for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our prior written permission.
Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand our practices, including how we handle your personal information and SMS consent data.
Third-Party Services
Our services involve connecting you with third-party funding partners who have their own terms, conditions, and privacy practices. By accepting a funding offer from a third-party partner, you enter into a separate agreement with that partner, subject to their terms.
New Tide Funding is not responsible for the products, services, content, or practices of any third-party funding partner, and your dealings with those partners are solely between you and them.
Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason — including if we believe you have violated these Terms, provided false information, or engaged in fraudulent activity.
You may stop using our services at any time. If you have opted in to SMS communications, reply STOP to any message to immediately opt out.
Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.
You agree that any claim or cause of action arising out of these Terms must be filed within one (1) year after the claim arose, or it will be permanently barred.
Changes to These Terms
We may update these Terms of Use from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will update the "Effective Date" at the top of this page. We may also notify you by email or by posting a notice on our website.
Your continued use of our services after any update constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
Contact Us
If you have questions or concerns about these Terms of Use, please contact us:
New Tide Media LLC dba New Tide Funding
SMS opt-out: reply STOP to any text from us.
All other inquiries will be responded to within 5 business days.